User Experience & Usability
Review and Recommendations
1'000 CHF / USD / EUR
per user journey
(see examples below)
A good User Experience (UX) keeps your customers coming back. I offer UX design, review, and improvements to your digital platforms to ensure that every interaction is seamless and intuitive. User experience should delight, engage, and drive your business forward. With a focus on user satisfaction, accessibility, and functionality, I'll help you establish a competitive edge in the digital landscape.
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Examples of user journeys:
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​E-commerce purchase journey: assess the user journey from product selection to checkout, focusing on ease of navigation and the checkout process.
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Lead generation process: evaluation of the journey of a user from landing on the website to completing a lead generation form or inquiry.
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E-course onboarding experience: reviewing the user journey for new e-course participants, assessing their experience from signup to the course start.
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Account management process: assessing the experience of users managing their accounts, including profile updates, password changes, and subscription management.
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Booking or reservation journey: examining the steps users take to book appointments, reserve services, or make reservations, ensuring a smooth process.
Payment possible in: CHF, EUR, USD, GBP, CAD
How it works
1
Pick what you need
Place an order for what you need. If you're not sure how many pages you need help with, reach out to me.
2
Submit info and materials
Once you pay, you will receive an email from me with a request to provide me access to your website and a link to a folder where you can upload your materials (copy, images), depending on what you need help with.
3
Delivery!
As soon as I receive all the materials, I will let you know when the work will be completed. I do my best to deliver in 24-48h (especially email design), but it all depends on the size of your request - it can take up to 10 business days per page.
"Jana is a miracle worker! Not only was she able to set up complicated integrations that were way beyond me; she also provided really useful strategic advice and helped me figure out what made the most sense for my business. She was fantastic to work with – efficient, accommodating, patient, and a great communicator. I recommend her highly!"
Janet Nielsen
Contact
Have questions? Send them over and I'll get back to you.